Privacy Policy

Customer Privacy Data Security

1. Customer Data Collection

First of all, in order to recommend personalized products, provide efficient customer service and push timely news notifications to you, we have recorded some information you provided when you visited our website, registered and browsed our website.

Includes your name, gender, phone number, address, email address, your billing and shipping address information, and product category preferences.

Secondly, we highly respect and value the protection of your personal information.At rosehair.com, we guarantee that your privacy is protected while using our services.Once we receive your data transfer, we will take technical and organizational measures to help protect your data from loss, manipulation, unauthorized access, etc.We constantly adjust our safety measures in accordance with technological progress and development.We use secure sockets layer (SSL) encryption to protect your data.SSL is a feature that encrypts all information sent between the buyer and the seller, including the card information, so that the card details cannot be read by an external party.

2. Use Of Customer Data

We collect the personal information you voluntarily provide to us and process it for the following purposes:

(1) Be able to contact you if there is any problem in the product delivery process.

(2) We will contact you as soon as we have promotion news.

(3) When we have a new wig style or a wig suitable for you, we will recommend it to you in time.

3. Privacy Of Children

If you are under 16 years of age, Please accompany your parents to visit this website.
Rosehair does not collect, use, or transmit any data to third parties for children under 13 years of age.If you find any children under the age of 13 registered on our website, please contact us for deletion.

4.Data Security On rosehair.com

(1) How do we secure user’s information rosehair.com incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. But we will do our best to protect your data security. We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. While to provide your better services, we do work with Third-party Partners.

You are responsible for maintaining the security and confidentiality of your rosehair.com user name and password.

(2)Working With Third-party Partners

  • Delivery

We have to provide your name, shipping address, email and phone number to partners such as DHL, USPS, EMS, UPS, Fed ex etc in order to guarantee delivery of your orders.

  • Payment

We have to provide your credit card number to financial services organizations such as PayPal, credit card processors and issuers in order to process payments. We may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

  • Marketing

During your registration, you agree to receive promotion notification from us; you might be informed with new products, promotional announcements, special offers and services through EDM and SMS. You may unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email. You can also email service@rosehair.com and request to stop sending any promotion email or short message to you.

  • Data tracking and statistics

In order to enhance the user experience, we may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners, and Google Analytic.

(3)Corporate affairs and business affairs.

We may share personal data with all affiliated companies. In the event of merger, reorganization, acquisitions, joint ventures, assignment, spin-off, transfer or sell or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.

Right to Opt-out

1.Delete My Account

if you want to delete all your data information on our website, we respect your choice and will fully cooperate with you.Please contact the rosehair customer service and they will get back to you within 48 hours.

2.No More Emails Or Messages

No more emails or messages
If you do not want to receive our recommendations or promotional information and so on, you can always click "unsubscribe" at the bottom of each email. You can unsubscribe from our SMS service at service@rosehair.com.

 

Updates To Our Privacy & Security Policy

rosehair.com reserves the right to change the privacy and security claims of the site.
Any changes we have made to this Privacy & Security Policy can be found by visiting us online. When we do make changes, we will update the “Last Updated” date below. Where changes are viewed as more material, we may attempt to contact you or we will post a notice on this website that we have made changes to this policy.