|BRAND NAME||Rosehair 10A Grade Hair|
|HUMAN HAIR TYPE||Brazilian Virgin Hair|
|HAIR TEXTURE||Body Wave Hair|
|SUITABLE DYING COLORS||All Colors, Except #613|
|ITEMS PER PACKAGE||4pcs Weft|
|HAIR QUALITY||100% Unprocessed Virgin Human Hair|
|FEATURES||100% Human Hair, Cuticle Holding, No Lice, No Grey Hair, No Shedding , No Tangle, No Smell, Thick & Healthy, Long Lasting.|
|PROCESSING TIME||Usually Ship The Order Within 1-2 Days Except for Weekends and Holidays|
|DELIVERY TIME||Normal by DHL, 3-5 Working Days Arrive After Shipping|
|RETURN POLICY||15 Days Refund Guarantee. Please Contact Customer Service Firstly.|
- Po. Box address is not accepted.
- Please remember to take a note on the cart or send us the Email.
- All the item when shipping out by FedEx OR DHL will be tagged as Synthetic Hair for fluently Custom checking,
- Or maybe our customers will have to pay the extra Custom Tax, I hope your understanding.
- We promise all the products are 100% Human Virgin Hair.
SHIPPING & RETURNS
Refund & Refund Policy
If the goods can not satisfy you. It is for sure that you can send it back for refund or exchange. Please notice that if you wish to return any or all parts of your order, you will need to contact customer service firstly, you can send the items back after their confirmation. Buyer needs to pay the return shipping fee if it is not a quality problem.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted1.Any item not in its original condition, is damaged or missing parts for reasons not due to our error2.Any item that is returned more than 15 days after delivery
We now use FedEx or DHL as our main shipping provider.Most international orders will be received with 3-5 businessed days,such USA, Europe, Canada. International Orders: On very rare occasions, international shipping to some countries can take 5-10 days or even longer for some slow-to-ship countries such as Brazil, Mexico, and Romania. We are not responsible for any delays caused by the destination country's customs clearance processes.
Territories of the United States: For those who reside in a territory of the United States that we ship to, please allow anywhere between 3-5 business days for your order to reach your destination.
Payment of PayPal:
1. You have your PayPal account, then choose the PayPal to complete the payment directly
2. If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.
Note: Choose the PayPal payment, you can choose your country currency, we accept all the currency.
Payment Of Credit Card:
1. You click MasterCard, Visa Credit Card, American Express, Discover payment directly, you will be redirected to the PayPal website, then choose the payment method again, and fill in your card information to complete the payment.
2. You click the PayPal&Credit, you will be redirected to the PayPal website, the one is PayPal payment, the other one is Pay with Debit or Credit Card payment. Choose one to complete the payment.
Note: Your credit card will be charged upon placement of your order.
Please don’t use “e-check” payment, this payment states is “uncleared”, this shows we don’t receive your payment now, we can’t arrange the shipment for you.
We will wait the states change to “cleared”, we receive the payment, we will arrange the payment, usually this takes 4-5 days.
We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.
We ship the goods via Fedex / DHL, and Free shipping. That means the seller to bear the basic shipping costs.
The following conditions will be borne by the buyer:
1. If tariffs arise in the recipient's country, but the tariffs will be paid by the buyer.
2. Due to the buyer's delay in delivery or modify the address resulting from the cost of the buyer will bear this part of the cost.
3. Due to buyers for their own reasons halfway to cancel the order, or the goods returned, this part of the cost borne by the buyer.
Love this hair.
So I've always wanted to try an invisible ponytail.I decided to come back to Rose, and I loved the comments and feedback pictures.Good communication!!!!The hair is soft and smells good!Be sure to order again.
Hey Dear Beauty, We are very appreciated to get 5 stars and great comment from you.We shall continue to strive for a better service and best hair products. If any problem or requirement, please feel free to contact us. Thanks for your time.